integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay enhance their experience.Concierge Services:
ensuring that every guest receives impeccable service and enjoys their visit. You will work closely with area for service, including polishing glassware and silverware.
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay assistance to enhance their experience. Concierge Services: Offer recommendations and arrange reservations Prepare guest invoices and process payments accurately and securely. Service Excellence: Maintain a polished all times. Uphold the wine estate's standards of service excellence and attention to detail. Assist in resolving Qualifications: Proven experience in a guest service or hospitality role, preferably in a luxury setting
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay assistance to enhance their experience. Concierge Services: Offer recommendations and arrange reservations Prepare guest invoices and process payments accurately and securely. Service Excellence: Maintain a polished all times. Uphold the wine estate's standards of service excellence and attention to detail. Assist in resolving Qualifications: Proven experience in a guest service or hospitality role, preferably in a luxury setting
efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area primary liaison between the guest and the hotel. Process travel agent checks, if required at property. Be Be able to perform all duties of Guest Services Agent and assist at front desk as needed. File reservations Request log on a daily basis. Send confirmations. Process brochure requests. Perform other assignments as multi-task, must have experience handling customer service issues and be a team player
efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area primary liaison between the guest and the hotel. Process travel agent checks, if required at property. Be Be able to perform all duties of Guest Services Agent and assist at front desk as needed. File reservations Request log on a daily basis. Send confirmations. Process brochure requests. Perform other assignments as multi-task, must have experience handling customer service issues and be a team player
ensuring that every guest receives impeccable service and enjoys their visit. You will work closely with area for service, including polishing glassware and silverware. Handle payments and process transactions Collaborate with kitchen and bar staff to ensure smooth service. Stay informed about estate products and events Requirements: Previous experience as a waiter or in a customer service role, preferably in a fine dining or hospitality detail and a commitment to providing exceptional service. Knowledge of wines and food pairings is a plus
ensuring that every guest receives impeccable service and enjoys their visit. You will work closely with area for service, including polishing glassware and silverware. Handle payments and process transactions Collaborate with kitchen and bar staff to ensure smooth service. Stay informed about estate products and events Requirements: Previous experience as a waiter or in a customer service role, preferably in a fine dining or hospitality detail and a commitment to providing exceptional service. Knowledge of wines and food pairings is a plus
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalised service is delivered to the guests, in all locations, by profitable operations. Ensure that policies, processes and standards directly affecting the guests ensures competent employees who reflect a high degree of service orientation, professional charm and who can uphold
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by profitable operations. Ensure that policies, processes and standards directly affecting the guests ensures competent employees who reflect a high degree of service orientation, professional charm and who can uphold