Customer Service Relationship Consultant Jobs in Rondebosch

Rondebosch

Market related

providing quality client service:

Build and maintain lasting relationships with clients and partners regulations and procedures as laid down by the Financial Services Conduct Authority (FSCA), by keeping up to date professional after-sales support to enhance the customers experience;
Negotiate renewals with the

Service delivery to ensure customer satisfaction:

Maintain service, quality, and procedures, and standards;
Resolve escalated customer queries and complaints and provide feedback on

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Short Term Insurance: Account Manager

Rondebosch

Market related

providing quality client service:

Build and maintain lasting relationships with clients and partners regulations and procedures as laid down by the Financial Services Conduct Authority (FSCA), by keeping up to date professional after-sales support to enhance the customers experience;
Negotiate renewals with the

Service delivery to ensure customer satisfaction:

Maintain service, quality, and procedures, and standards;
Resolve escalated customer queries and complaints and provide feedback on

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Manager Revenue Rondebosch

Syntell Ltd.

Rondebosch

and implement a customer retention strategy; and ensure regular Municipality customer visits Monthly Operations Operations meetings with the Municipality Customers reviewing Syntell Performance via the Signed SLA monthly operations reports to all Municipality customers Manage the end-to-end incident escalation process process to resolution; in accordance with Customer Service Level Agreements; and oversee the CRM incident of timely and accurate technical solutions to customers. Communicate operational bottlenecks and/ or issues

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