and provide information about hotel resources. Requirements: Minimum 2-3 years of experience in similar efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area procedures. Communicate and work closely with the Sales Department concerning group bookings. Maintain availability agent checks, if required at property. Be able to perform all duties of Guest Services Agent and assist multi-task, must have experience handling customer service issues and be a team player
and provide information about hotel resources. Requirements: Minimum 2-3 years of experience in similar efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area procedures. Communicate and work closely with the Sales Department concerning group bookings. Maintain availability agent checks, if required at property. Be able to perform all duties of Guest Services Agent and assist multi-task, must have experience handling customer service issues and be a team player
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay enhance their experience.Concierge Services:
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay assistance to enhance their experience. Concierge Services: Offer recommendations and arrange reservations and process payments accurately and securely. Service Excellence: Maintain a polished and professional all times. Uphold the wine estate's standards of service excellence and attention to detail. Assist in resolving Qualifications: Proven experience in a guest service or hospitality role, preferably in a luxury setting
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay assistance to enhance their experience. Concierge Services: Offer recommendations and arrange reservations and process payments accurately and securely. Service Excellence: Maintain a polished and professional all times. Uphold the wine estate's standards of service excellence and attention to detail. Assist in resolving Qualifications: Proven experience in a guest service or hospitality role, preferably in a luxury setting
ensuring that every guest receives impeccable service and enjoys their visit. You will work closely with
efficiently and safely within our estate. This role requires a courteous and professional individual who values
star Luxury Boutique Hotel in Franschhoek is requiring resident hotel manager. LIVE OUT POSITION for based in Paarl or Franschhoek area. Minimum Requirements: Minimum of 5 years Hotel Management experience Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalised service is delivered to the guests, in all locations, by
ensuring that every guest receives impeccable service and enjoys their visit. You will work closely with tables. Assist in preparing the dining area for service, including polishing glassware and silverware. Collaborate with kitchen and bar staff to ensure smooth service. Stay informed about estate products and events Experience and Requirements: Previous experience as a waiter or in a customer service role, preferably detail and a commitment to providing exceptional service. Knowledge of wines and food pairings is a plus
ensuring that every guest receives impeccable service and enjoys their visit. You will work closely with tables. Assist in preparing the dining area for service, including polishing glassware and silverware. Collaborate with kitchen and bar staff to ensure smooth service. Stay informed about estate products and events Experience and Requirements: Previous experience as a waiter or in a customer service role, preferably detail and a commitment to providing exceptional service. Knowledge of wines and food pairings is a plus