Permanent job opportunities available for recent graduates to join an innovative and fast-growing insurance
Requirements:
Job Title: Engineering/ Bcom Graduates
Location: Centurion (Gauteng)-
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- Promote the companys products/services addressing or predicting clients objectives
customer satisfaction
- Conduct research to identify new markets and customer needs
BCom (Chemical or Civil Engineers will unfortunately
seeking motivated graduates to join our team as Call Center Digital Customer Service Representatives. In this role, you will provide excellent customer support through digital channels such as email, chat comprehensive training will be provided. Respond to customer inquiries and issues promptly and professionally via digital channels. Maintain a high level of customer satisfaction through effective communication and skills. Ensure accurate and timely documentation of customer interactions and transactions. Collaborate with
Requirements :
We are an established Financial Services Provider, proudly operating since 1994. Our focus lies in boundless!
If you have a passion for customer service, a commitment to exceptional quality, and
We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST experience by being helpful and senseticve to othe Customers needs Deal with client enquireries via telephone(inbound escalations and complaints Effectively manage the customers expectations Matric or NQF level 4 / Grade 12 Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate
limited to the following:
Provide quality customer service within CRM:
Handle all face-to-face to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update relevant GPAA systems.
Provide Client liaison services within the office:
Respond to escalated issues/make recommendations with regards to ongoing service improvements and
maintain a high level of institutions.
Knowledge of GEPF products and services will be an advantage
Computer literacy
Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences products, elegant store aesthetics, and outstanding service. Duties and responsibilities: Ensure all online receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale