engineers, and ensuring the highest level of customer support. Manage and lead a team of technical support engineers
and customer support. Reporting directly to the Chief Commercial Officer, the Regional Manager will
Technical & Customer Support, Operations Management:
workmanship and service delivery to customers; supporting the Service Manager to operate an efficient, profitable workmanship and service delivery to customers; supporting the Service Manager to operate an efficient, profitable
Sintrex is passionate about the innovative pursuit of excellence in providing end-to-end IT management and consultative IT services that create reliable, robust and user friendly solutions. Through a culture of excellence, partnership and fun, Sintrex attracts and empowers staff with an inspirationa
Duties and Responsibilities
ensure the highest level of customer solutions and support services. Manage and lead a team of technical
Job description:
Efficiently diagnose and repair faults
Install and commission machines at clients' premises
Conduct customer training sessions and machine assessments
Uphold standards of quality control and assurance
Efficiently handle administrat
We're Urgently seeking Supervisor - Call Centre Agents - 6 Months Contract - Centurion. The purpose is to Manage the customer support team ensuring the development and delivery of a high quality and efficient customer service operation that limits reputation damage and meets the needs of the custome
To ensure correct allocation of calls, follow-up on call closure as well as first time fix, and to close the loop by providing feedback on customer call resolution satisfaction and ensure that customer Service Level Agreement's are met. Manage Support Technicians (STs) to drive customer service exce
Minimum requirements: