integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay enhance their experience.Concierge Services:
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay assistance to enhance their experience. Concierge Services: Offer recommendations and arrange reservations securely. Service Excellence: Maintain a polished and professional appearance at all times. Uphold the the wine estate's standards of service excellence and attention to detail. Assist in resolving guest complaints Qualifications: Proven experience in a guest service or hospitality role, preferably in a luxury setting
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay assistance to enhance their experience. Concierge Services: Offer recommendations and arrange reservations securely. Service Excellence: Maintain a polished and professional appearance at all times. Uphold the the wine estate's standards of service excellence and attention to detail. Assist in resolving guest complaints Qualifications: Proven experience in a guest service or hospitality role, preferably in a luxury setting
efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area rate using standard rate quoting scenario at all times. Up sell rooms when possible. Enter reservations property. Be able to perform all duties of Guest Services Agent and assist at front desk as needed. File multi-task, must have experience handling customer service issues and be a team player
efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area rate using standard rate quoting scenario at all times. Up sell rooms when possible. Enter reservations property. Be able to perform all duties of Guest Services Agent and assist at front desk as needed. File multi-task, must have experience handling customer service issues and be a team player
care. Provide courteous and efficient transport services for guests, including transfers within the estate and transport activities. Provide excellent customer service to guests, addressing their needs and queries driving practices and local traffic laws. Excellent time management and organizational skills. Good communication
care. Provide courteous and efficient transport services for guests, including transfers within the estate and transport activities. Provide excellent customer service to guests, addressing their needs and queries driving practices and local traffic laws. Excellent time management and organizational skills. Good communication
record Main Responsibilities: Direct the full operations, service logistics and activities of the Hotel execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalised service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold