Customer Training Support Consultant (POS 24081)
Somerset West
R 18 000 packages
Closing Date: 30 April 2024
Services Consultant role aims to provide holistic customer champion services to clients, focusing on day-to-day promptly and effectively. Customer Interaction Management: Handle customer requests, complaints, and Record Keeping: Maintain accurate records of all customer interactions, including details of issues reported Attention to detail and accuracy in documentation. Customer-centric approach with a focus on delivering exceptional
Customer Success Consultant (POS24087)
Somerset West
R18 000 to R 23
Youre passionate about great customer experience, making complex things simple, all years of experience in an account management, customer success or online training in the software industry
appropriate
Handle and resolve customer requests and complaints.
Minimize customer churn by pro-active client client consultations
Improve customer experience through product support in product design and
PowerPoint
Closing Date: 30 April 2024
packages
Closing Date: 28 February 2024
a back ground in training or education
Closing Date: 15 March 2024
managing training plans with customers Reporting on training progress of all customers that is in training Work Provide system training to customers Providing customer support, resolving customer queries, recommending preparing data and uploading on to the system for new customers Training or consulting experience Bachelor's Degree software packages Excel proficiency intermediate Customer service / support experience will be advantageous
managing training plans with customers Reporting on training progress of all customers that is in training Work Provide system training to customers Providing customer support, resolving customer queries, recommending preparing data and uploading on to the system for new customers Training or consulting experience Bachelor's Degree software packages Excel proficiency intermediate Customer service / support experience will be advantageous
targets by: Actively targeting potential new customers; Weekly cold calling and canvassing; Actively company products to customers “close the deal”; Servicing of existing customers through visits and calls touch and follow up with existing and prospective customers to see if they have any additional needs or concerns; up on deliveries to customers with the warehouse, transporter and the customers and establish if they feedback to sales management in the event that customers were not completely satisfied in order for management
targets by: Actively targeting potential new customers; Weekly cold calling and canvassing; Actively company products to customers “close the deal”; Servicing of existing customers through visits and calls touch and follow up with existing and prospective customers to see if they have any additional needs or concerns; up on deliveries to customers with the warehouse, transporter and the customers and establish if they feedback to sales management in the event that customers were not completely satisfied in order for management