QC Supervisor
Operations
Accountable for specialist outputs and initiating changes in ensuring conformance to internal specifications, customer, and regulatory requirements.
Equipment
working within parameters Concern for communicating clearly Focus on convincing and persuading Remain resilient (recoveries) Ensure that all liability refunds due to customers are requested on a daily basis. Operational Diary prepare same, then forward to National Damage Admin Supervisor Settlement Assess merits of the case, determine rejected, negotiate terms and conditions with customer. Draft letter of demand based on quantum calculation revised settlement from Claims Manager & Supervisor Send revised settlement advise to 3rd party Attorney
working within parameters Concern for communicating clearly Focus on convincing and persuading Remain resilient (recoveries) Ensure that all liability refunds due to customers are requested on a daily basis. Operational Diary prepare same, then forward to National Damage Admin Supervisor Settlement Assess merits of the case, determine rejected, negotiate terms and conditions with customer. Draft letter of demand based on quantum calculation revised settlement from Claims Manager & Supervisor Send revised settlement advise to 3rd party Attorney
least 3+ years working as a Contracts Manager / Supervisor or related management experience, especially
proactive support to internal staff, and external customers: Analyse recurring incidents on the service desk Provide clear, professional, informative and appropriate communication to colleagues, customers and suppliers and maintaining production computer systems in a customer facing support environment of at least 5 years
service offering to Formal Convenience Trade customers, banner groups and outlets. The role will manage
and regional level and promote sales growth and customer satisfaction by successfully executing the national
BevCos competitiveness and sales penetration within clearly identified groups and geographies, increasing brand
Model for The Beverage Company
Contribute to Customer and Product Segmentation Modelling, and Channel
/>Ensure the availability of timely and accurate customer and sales information
Ensure that Sales Order
· Responsible to manage work efficiently with clear communication. · Strive to ensure a high-quality sinosure parameters. · All vehicles invoiced to customers to be settled within 48 hours of the date of invoice brand awareness and leverage sales. · Monitor customer compliant resolution where necessary to positively
/>Ensure the availability of timely and accurate customer and sales information and reports
Providing
accounts
Monitoring, tracking and processing customer claims/rebates on a daily basis and ensuring accuracy
success.
Ensures that all who need to know, are clear about the plan.
Takes full responsibility for
strategic accounts (get involved) 2. Provide customers with a point of contact scenario. 3. Apply the relationships. 8. Contribute to sales CSM results, grow customer satisfaction and relationships. 9. Provide a sales that the vehicle warranty remains intact to the customer. KEY DRIVERS ACCURATE UNDERSTANDING OF THE DEAL deliveries and handovers. CUSTOMER RELATIONS 1. Manage and drive high level of customer interaction. Ensuring Ensuring the customer is kept up-to-date of the new vehicle transaction at all times. 2. Prospective customers