qualified candidate into the position of Banking Refunds Contact Agent. This position is based at Lance regarding refunds by using their knowledge of products or services as well as great customer service skills support and offer information as needed to keep customers satisfied and retain business. • Ensure that credit Contact clients as per details provided to advise of refunds payable to them. • Verify the patient details and required for the processing of the refund as dictated in the refunds working instruction. • Update audit
5000 clients Key responsibilities: The Customs Document Controller (CDC) is a support function to the operations The main focus of this role is to review the customs documents of the entire portfolio of Company's candidate would need to deal with a vast range of customs clearance documents and must be able to apply one's involves: Checking the accuracy and validity of customs clearance documents (CCD's) through inspecting invoicing clients Communicating externally with customs teams and suppliers University degree or diploma
candidate who has a thorough understanding of the customs process to join my small-sized client based in import experience (sea & air), as well as customs knowledge i.e. tariff headings, framing etc.
freight forwarder is seeking a Seafreight Import Controller to join their team
Seafreight Imports
Process RCG
Follow up on customs release
Delivery planning and final delivery
Exports with Customs Refunds
Open shipments
Arrange EWP booking with customs and ensure EWP
SADC certificates
Submit DA 63 and DA 66 to customs
Matric
Minimum 3-5 years relevant
5000 clients Key responsibilities: The Customs Document Controller (CDC) is a support function to the operations The main focus of this role is to review the customs documents of the entire portfolio of Company's candidate would need to deal with a vast range of customs clearance documents and must be able to apply one's involves: Checking the accuracy and validity of customs clearance documents (CCD's) through inspecting invoicing clients Communicating externally with customs teams and suppliers University degree or diploma
a key focus on doing the right thing for each customer - deliver solutions that meet their individual individual needs. Identifying vulnerable customers and adapting approach, providing additional support when required required. Handling escalated customer queries with empathy and integrity, logging accurately Dealing with with the scope and level of this role. Handling customer queries and delivering high quality service throughout is essential. Active Listening: Understanding customer queries and questions Handle complex issues. Strong
Job Description: To achieve customer and client KPI targets in relation to allcontacts receivedvia multiple legislationTo deliver an excellent customer experience by providing a customer-focused, right first-time service service, managing any customer complaints to a satisfactory conclusionTo respond to all contacts from both both internal & external customers made via all the available channelTo accurately capture data and bymentoring and supporting team members to improve customer satisfaction andefficiency metrics within the
Job Description: As a Customer Service Advisor at Virgin Media O2 (VMO2) you will be a key player in the company's customer relations. You will serve as the first point of contact for customers, answering involves taking inbound calls from existing VMO2 customers, handling a variety of call types. These include include billing enquiries, changes or updates to customer accounts and product-related questions. In addition conversations with customers to generate sales. This role is perfect for individuals who are customer-focused,
interactions with our customers by resolving product or service problems by clarifying the customer's complaint; general customer support, and offering new products and services where relevant to our customers. Learnership Providing excellent customer service with a key focus on doing the right thing for each customer - deliver solutions their individual needs. Identifying vulnerable customers and adapting approach, providing additional support support when required. Handling escalated customer queries with empathy and integrity, logging accurately
Requirements: