Ensure timely response to service and commercial queries and complaints. Ensure consistency in approach orders. Develop new customer database. Maintain and grow existing customer database. SHEQ: Manage and support
Ensure timely response to service and commercial queries and complaints. Ensure consistency in approach orders. Develop new customer database. Maintain and grow existing customer database. SHEQ: Manage and support
transfers – Attend to and resolve clients’ concerns, queries, requests and complaints regarding their portfolios interaction – Maintain and update client records and database including static data – Ensure compliance with
surcharge) Deal with escalated debtors queries and problems Address queries with various divisions within the
Assist when required with audit readiness and audit queries. Inter-Company: Debtors’ reconciliations; Creditors month-end reconciliation between sales and central database. Review month-end reconciliation on the debtors
partnerships. This portfolio includes updating the database of all international collaborations, providing Partnerships. Update the International Partnerships database. Coordinate the hosting of international visitors and Stakeholder Relations. Report writing and database management. PREFERENCES Experience of working
partnerships. This portfolio includes updating the database of all international collaborations, providing Partnerships. Update the International Partnerships database. Coordinate the hosting of international visitors and Stakeholder Relations. Report writing and database management. PREFERENCES Experience of working
latest schedule information. Action Operational queries on Vessels timeously and comprehensively. Ensure asked to do so, assist with Account / Demurrage queries timeously. Perform canvassing in conjunction with developments managers on client visits Attend to Navis queries. Ensuring that all amendments made on Hazardous
latest schedule information. Action Operational queries on Vessels timeously and comprehensively. Ensure asked to do so, assist with Account / Demurrage queries timeously. Perform canvassing in conjunction with developments managers on client visits Attend to Navis queries. Ensuring that all amendments made on Hazardous
addressing their needs and queries. Customer Queries: Handle and resolve customer queries promptly and efficiently