Position: Debt Collections agent
Desired Experience and qualifications: qualifications: Matric Certificate
Debt Collections or Sales Experience
Must be target
terget-driven candidates to join our team as Debt Collectors. Job Description To ensure that unpaid accounts experience Skills Computer literacy Target-driven Service orientated Excellent telephonic skills Financial
health specialist as clients in calling them for debt collection
health specialist as clients in calling them for debt collection To maintain, control and manage the Age Professionals in accordance with our credit control/debt collection policy Experience in collecting payments
health specialist as clients in calling them for debt collection To maintain, control and manage the Age Professionals in accordance with our credit control/debt collection policy Experience in collecting payments
circumstances
We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST experience by being helpful and senseticve to othe Customers needs Deal with client enquireries via telephone(inbound escalations and complaints Effectively manage the customers expectations Matric or NQF level 4 / Grade 12 Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate
limited to the following:
Provide quality customer service within CRM:
Handle all face-to-face to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update relevant GPAA systems.
Provide Client liaison services within the office:
Respond to escalated issues/make recommendations with regards to ongoing service improvements and
maintain a high level of institutions.
Knowledge of GEPF products and services will be an advantage
Computer literacy