of Position:
The Customer Service Agent is responsible to effectively assist customers with information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
style="text-align:center">Customer Service Agents
Based and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION, QUALIFICATIONS
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
Responsibilities:
currently seeking a Debtors Controller to join their dynamic team. As a Debtors Controller, your responsibilities
Reference: NFR004155-PaB-1 A Debtors Controller is needed in Bryanston , Gauteng . My client is an industry and experienced Debtors Controller to join their dynamic finance team. As a Debtors Controller, you will will be responsible for managing the company's debtors book and ensuring timely collections and reconciliations Managing and reconciling the debtors book Ensuring timely collections from debtors Conducting credit checks clients Setting up payment plans for debtors Preparing reports on debtors' balances and collections Resolving
stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
for a company based in the Sandton area for a Debtors Controller. Reconciliations Payment processing allocation Financial Degree 2-3 years experience in Debtors R11 000 - R16 000 CTC
Reference: CAW005964-NT-1 Dealership Debtors Clerk/ Cashbook - Johannesburg North, Gauteng Our client for a Dealership Debtors Clerk/ Cashbook for accurate reporting and allocation of debtors and cash accounts accounts. Responsibilities: To ensure that the debtors book is in accordance with company policy To follow the Accountant any debtor which might be at risk Debtors reporting: 7 day debtors to be sent out daily daily, Trade debtors feedback to be accurate and detailed for Ops meetings done weekly Ensure that credit