we want YOU on board. Your role will involve designing and recommending innovative Agile solutions that Goals, monitoring requests against strategy. Lead Design-Thinking and White-Boarding sessions with project Requirements Gathering, Ideation and Prototype Designs, and perform evaluation of solution options. Analyse Ensure that all acceptance criteria are met in the designed and developed product. Negotiate and resolve any content to ensure it remains relevant and useful. Assist in the development of content that can be used
members and delivering exceptional customer service assistance.
Key Performance Areas i
telephones
supporting general Member satisfaction and retention. Assist, supervise work with the Sales Team in the abscense
needs are met and they receive exceptional service. Design and implement effective advertising campaigns that
needs are met and they receive exceptional service. Design and implement effective advertising campaigns that
and accuracy; Assisting with internal and external Billing queries timeously; Assisting with training
and accuracy; Assisting with internal and external Billing queries timeously; Assisting with training
plans. Manage assigned accounts by enforcing terms. Assist clients to reconcile accounts and resolve client
recordkeeping skills; Positive attitude; Willingness to assist and grow. A Degree or Diploma in Administration/
between quality work and speedy resolution of claims Assist clients with queries/complaints where necessary