Desktop Engineer First Line Support Jobs in South Africa
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First Line Support Technician
Pretoria
Description/Duties:
· Logging Support Calls on Manage Engine Service Desk (our ticketing system) system).
· Assisting Customers with First Line Support Issues on VSAT, Fibre, LTE, Wireless.
· Installations (Remote Support) if needed.
· Escalating Calls to Second Line Support or Vendor.
· reports etc.
· Adhering to our internal Support SLA.
- Stay up to date with new solutions ven work experience as a First Line Support Technician or Helpdesk Support Technician.
- Minimum
share this job on whatsappFirst Line Support Johannesburg
Kontak RecruitmentJohannesburg
R12 – 15 000 First Line Support Consultant (JB4609) Fourways, Johannesburg R12 – 15 000 CTC per month Permanent Are Are you a tech-savvy First Line Support Consultant with experience in 365 administration experience looking A Certification 2 years experience in a tier 1 support role Microsoft 365 administrative experience is vehicle Duties and Responsibilities: Provide first-line support via phone, email, or in-person (travel to connectivity. Escalate more complex issues to Level Two support or appropriate IT personnel Assist with software
First Line Support Consultant (jb4609)
FreerecruitCentral Johannesburg
First Line Support Consultant (JB4609) Fourways, Johannesburg R12 – 15 000 CTC per month Permanent Are Are you a tech-savvy First Line Support Consultant with experience in 365 administration experience looking A Certification 2 years experience in a tier 1 support role Microsoft 365 administrative experience is vehicle Duties and Responsibilities: Provide first-line support via phone, email, or in-person (travel to connectivity. Escalate more complex issues to Level Two support or appropriate IT personnel Assist with software
Desktop Support Engineer Kuruman
African Arete LtdKuruman
Desktop Support Engineer required for our client in Kuruman, Northern Cape. Requirements is as follows Certified or a Diploma in IT MCSA/MCSE 2 Years desktop support experience required. Must have a vehicle and
Desktop Support Engineer
Johannesburg
Negotiable detail-oriented Desktop Support Engineer to provide desk-side or remote end-user support and service service request support. Support will require in-depth knowledge of PC and Apple Hardware, desktop Operating of staff computers printers and general user support
3rd Line It Support Engineer
Cape Town City Centre
As a 3rd Line Support Engineer, you will be the escalation point for customers’ technical issues. limited to:
- Providing remote support via tickets raised to resolve customer issues, acting as an escalation point for 1st & 2nd Line Engineers
- Taking ownership of complex issues issues to resolution providing technical support via telephone, email, and remote access.
- Overseeing commit the time required to get the job done in line with business needs
- Highly organised with
Third Line Support Engineer Illovo
Computer Experts PersonnelSouth Africa
60-45k pm As a 3rd Line Support Engineer, you will support and fault / problem manage including ISP related services SIP), Hosting, Security,APN etc. The 3rd Line Support Engineer has the ability to troubleshoot and action 2nd Line Support Engineer. You will take over incidents which cannot be resolved by the 2nd Line tier tier Support team. If necessary, the engineer will request external support,e.g. from Vendors or 3rd party If no resolution can be found, the 3rd Line Support Engineer passes on the Incident to Netops. You will
2nd Line Support Engineer German
South Africa
Negotiable
We're looking for a German speaking 2nd line IT Support Engineer to join our team of problem-solvers and do:
- Assisting in 1st/2nd line technical support.
- Fluent Communication in assistance in Software distribution, 1st and 2nd line Desktop Support.
- Building strong relationships with IT qualifications
- Minimum 3-5 years desktop support experience.
- Good communication skills skills certificates
- Some server and network support experience
Experience Requ
3rd Line Technical Support Engineer
Cape Town City Centre
1000 Annually />
- Provide 1st to 3rd line support via email, phone, and remote support to the company clients based according to UK and SA office hours to provide support for clients in the UK, SA Europe, US, and Asia services and products.
- Current Microsoft Desktop operating systems.
- Microsoft Server 2012R2
Desktop Support Technician
Cape Town City Centre
15 000 Monthly At least 4 years experience dealing with desktop hardware in large companies
- Direct assistance: Provide first-line support to the company group employees and affiliated guidance: Anticipate issues and offer support to ensure employees follow best practices and maximize environment
- Application Software Support: Provide assistance with a wide range of application
k and Telecommunications Support: Offer basic to advanced support for network issues, including
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