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Dialler Manager Call Contact Centre Jobs in South Africa

Jobs 1-10 of 21401

Dialler Manager

Durban  R360 000 – R540 000 per annum.

driving the success of outbound calling operations by ensuring that the dialler system is optimized, compliant optimizing dialler operations in alignment with organizational goals.

  • Lead a team of dialler analysts
  • Oversee the selection, implementation, and management of dialler technology solutions.
  • Define key indicators (KPIs) and establish benchmarks for dialler performance. Monitor and analyse performance metrics
  • Develop and manage budgets for dialler operations.
  • Manage relationships with dialler system vendors


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  • Call Centre

     DebtsafeSouth Africa

    Gr 12 2 years Previous call centre sales experience Proven track record in sales Excellent communication Able to work in Mokopane (limpopo) The post Call Centre appeared first on freerecruit.co.za .


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    Call Centre Manager

     Ilaunch LtdCape Town City Centre

    Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Training and leading the Operations team Overseeing Head Of Operations Map and continuously review call centre and operational processes to identify untapped years in- and outbound call centre sales, customer service and staff management experience MS Office skills


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    Call Centre Manager

     Job CrystalWestern Cape

    Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions multiple sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service Responsible for the effective running of the Operations centre Must ensure the highest level of customer satisfaction levels within the department ensuring workflow is managed Analysis of performance data ensuring that development ensuring KPI discussions are met and Performance Management in cases of underperformance Take proactive approach


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    Call Centre Manager Sandton

     Business Capital GroupSandton

    Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency in managing contact centres Proven ability to work independently and efficiently manage a contact centre centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree


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    Call Centre Manager Nelspruit

     Careercare-saNelspruit  R17,500 - R25,000

    the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will development Technology management Analyse customer feedback Escalation management Resource planning Reporting


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    Call Centre Manager Cresta

     Computer Experts PersonnelSouth Africa  R45K pm plus uncapped commission

    JOB PURPOSE: To provide leadership, management, and support to the Operations Teams to ensure the execution execution of the collection's strategies through the management of the daily productivity in and output measures course in Management is an advantage. • 7 years working experience in a large call centre at a debt collection 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with


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    Call Centre Manager

    Elandsfontein

    ong>

    • Degree or Diploma Business Management or related field.
    Experience:

    • 5 years management experience in a Call Centre environment
    Knowledge complaints handling
  • Knowledge of Call Centre Management systems.
  • Duties:
    • People Management: Build & maintain a solid & respectful relationship relationship with each individual who is part of the call centre structure.
    • Document performance agreements


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    Call Centre Manager Fourways

     Datafin It RecruitmentSouth Africa

    cutting-edge ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership skills must have 2-3 years prior experience as a Call Centre Manager in an ISP environment. While we would really respond to every application, should you not be contacted for this position within 10 working days please Apply here https://www.datafin.com/job/isp-call-centre-manager-jhb/ OR e-mail a Word copy of your CV to mention the reference number of the job. ISP, Call, Centre, Manager, JHB, Negotiable


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    Call Centre Manager

    South Africa  Market related

    or equivalent

  • Experience working in a call centre or customer-support environment
  • Excellent problem-solving
  • Ability to multitask and manage time effectively
  • A valid drivers >

    • Recruit, train, and supervise call centre staff.

    • Develop performance HR

    • Oversee day-to-day call centre operations, ensuring efficiency and productivity
    • and implement call centre policies and procedures

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    Average Annual Salary

    for Dialler Manager Call Contact Centre jobs in South Africa
    R 448,830