Employment Equity Plan.
Deputy Director ICT Customer Services - Gqeberha, South Africa
CORE
experience in strategic sourcing of ICT services, contract and Service Level Management
Experience in
experience in strategic sourcing of ICT services, contract and Service Level Management
Experience in
Director of Professional and Technical Services required for a property management accomplished and forward-thinking Director of Professional and Technical Services to lead our department responsible leadership skills, and a strategic mindset. As the Director, you will oversee cost estimation, procurement functional areas e.g. Facilities Management and Field Services are included in the design and construction of
information on all their shipments Liaise with Client Services department and Trade Lane to co-ordinate the booking
We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST experience by being helpful and senseticve to othe Customers needs Deal with client enquireries via telephone(inbound escalations and complaints Effectively manage the customers expectations Matric or NQF level 4 / Grade 12 Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate
limited to the following:
Provide quality customer service within CRM:
Handle all face-to-face to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update relevant GPAA systems.
Provide Client liaison services within the office:
Respond to escalated issues/make recommendations with regards to ongoing service improvements and
maintain a high level of institutions.
Knowledge of GEPF products and services will be an advantage
Computer literacy
Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences products, elegant store aesthetics, and outstanding service. Duties and responsibilities: Ensure all online receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale
Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences products, elegant store aesthetics, and outstanding service. Duties and responsibilities: Ensure all online receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale
Customer Service Consultant - Western Cape A dynamic, vibrant and growing cosmetics business is looking for a Customer Service Consultant to join their Call Centre team. The main role of the Customer Service Certificate or equivalent 2 - 3 years' experience in customer service, CRMs, or related field Knowledge of CRM systems Goal-oriented with a focus on achieving targets Service Delivery and Member satisfaction should be your