passionate about delivering exceptional customer service and providing technical support? We're seeking highly motivated and customer-oriented Service Desk Agents X3 to join our dynamic team experience in an IT service desk environment
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
Customer Service Fixed Term Contract Position
The Customer Service Agent is responsible to effectively assist customers and passionate about customer service and working in a customer service industry
Golden Gate Command Line (GGSCI), Golden Gate Cloud Service (GGCS), and Golden Gate Microservices Solid understanding Plug-ins (Big Data / Kafka), GG Directors and Cloud Console Cloud Services GG Architecture Solid understanding technologies: Oracle GoldenGate, Veridata, DIPC, GGCS, GG Directors, GG Plug-ins, Cloud Infrastructure, Linux / Solaris
aspects of our projects, ensuring timely delivery and exceptional service to clients. This role involves coordination material requirements, and manage subcontracted services. Negotiate pricing with external suppliers when managers to deliver superior client service and on-time project deliveries. Coordinate site checks, surveys with manufacturing teams to ensure timely product delivery and oversee installation schedules. Keep the sales with a proven track record of successful project delivery. Excellent analytical, verbal, and written communication
Technical Presentations that explain products and services to customers and potential customers. Build and Schedules and negotiate prices and Terms of Sale and Service Agreements. Monitor customer preferences to determine to the Director & Management Team. Resolve customer complaints regarding Sales and Services Develop Develop and control service and sales programmes Improve Total Cost of ownership i.e. educate customers, and
Technical Presentations that explain products and services to customers and potential customers. Build and Schedules and negotiate prices and Terms of Sale and Service Agreements. Monitor customer preferences to determine to the Director & Management Team. Resolve customer complaints regarding Sales and Services Develop Develop and control service and sales programmes Improve Total Cost of ownership i.e. educate customers, and
Position Reporting to: Accountability Executive Director 2. POSITION PURPOSE The holder of this position Provide regular feedback and input to the Executive Director of Accountability as to team issues, growth requirements
keep our customers on board. Tracker requires the services of Retention consultant in the Retention department within the Customer Service Department are handled efficiently and in line with service level agreements customers. Resolving all cancellations and customer service queries and/or concerns according to the relevant Demonstrate excellent knowledge of product and service offerings, system knowledge, customer history, customer. Negotiate and make relevant product and service adjustments in line with product pricing and Trackers
keep our customers on board. Tracker requires the services of Retention consultant in the Retention department within the Customer Service Department are handled efficiently and in line with service level agreements customers. Resolving all cancellations and customer service queries and/or concerns according to the relevant Demonstrate excellent knowledge of product and service offerings, system knowledge, customer history, customer. Negotiate and make relevant product and service adjustments in line with product pricing and Trackers
confident in managing a team to deliver exceptional service to the international market…… Apply Now!
Â