looking for a Call Centre Supervisor to join their team. Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose individuals to become knowledgeable and skilled Call Centre Agents Driving sales and service through partnering operational decision making Monitoring quality of calls to ensure the desired service levels are maintained Years' Call Centre experience preferably in a leadership role Tech savvy with knowledge of call centre
looking for a Call Centre Supervisor to join their team. Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose individuals to become knowledgeable and skilled Call Centre Agents Driving sales and service through partnering operational decision making Monitoring quality of calls to ensure the desired service levels are maintained Years' Call Centre experience preferably in a leadership role Tech savvy with knowledge of call centre
managed services solutions
Align with and drive Parts PDC (Parts Distribution Centre) daily service level goals and operating plan.
Minimum of 2 years relevant Sales Call Centre experience • Health & Wellness experience would be
credit control reports, this can be done via Discovery's website or the spreadsheets sent from DCS. It the client's details on the CRM system. If need be call them to confirm information that might be missing of your Brokers clients & Booking a Wellness Centre App. Vitality is the most crucial element to what have already received confirmation on a Wellness Centre booking date. Contact 5 clients per broker per Should a client not want to attend the Discovery Wellness Centre, send them an e-mail with all relevant
credit control reports, this can be done via Discovery's website or the spreadsheets sent from DCS. It the client's details on the CRM system. If need be call them to confirm information that might be missing of your Brokers clients & Booking a Wellness Centre App. Vitality is the most crucial element to what have already received confirmation on a Wellness Centre booking date. Contact 5 clients per broker per Should a client not want to attend the Discovery Wellness Centre, send them an e-mail with all relevant
Campaigns Analytics for their collections / call centre team. Be responsible for building and managing times, as well as explaining and motivating the call centre staff to ensure campaign success. The successful
Campaigns Analytics for their collections / call centre team. Be responsible for building and managing times, as well as explaining and motivating the call centre staff to ensure campaign success. The successful
Education (CHE) The IIE's Varsity College, Online Centre has a vacancy for a Student Advisor (Distance) and in full on SIMS. After the initial telephone call, send all necessary information via email. Responds applications not yet consulted with. Conducts follow up calls with all enquiries within 5 working days of initial documentation. Complete required weekly follow up calls to secure applications. Achieve set individual application