candidates with a technical background in our support centre to provide online and telephonic service and support requirements. Identify, document, and alert the supervisor of any trends in customer calls, complaints, information for statistical reports. Assist Supervisors with ad hoc tasks and projects. Investigate trend
in Inbound / Outbound customer service contact centre role Ability to communicate in additional SA language
in Inbound / Outbound customer service contact centre role Ability to communicate in additional SA language
The key to this has been to put consumers at the centre of digital journeys and build what works for them