implementation of network solutions, end-user issues, and supported applications in a fast-paced environment and onsite customer support Resolve end-user issues and supported applications New user setups -including
teams within their company. Respond to daily end user support requests, such as hardware, software, peripheral and procedures or provide training to end users and IT Support Technician staff when needed. Assist with
teams within their company. Respond to daily end user support requests, such as hardware, software, peripheral and procedures or provide training to end users and IT Support Technician staff when needed. Assist with
(monitoring control, IM, PM, CM, documentation, end-user support, ITSM, etc.) Basic knowledge of AWS DevOps
(monitoring control, IM, PM, CM, documentation, end-user support, ITSM, etc.) Creating database queries The
training and training material, as well as end-user support in general. Analysis and Solution Definition:
cloud access management, IT security, and end-user support. Responsible for automating tasks using scripting
keep our technical lifecycle in check VIP and End-User Support: Be the go-to hero for our VIPs and end-users
of Confluence, Jira, Jira Xray Log analysis End user support/ Incident-Problem management: ITSM Suite /
Engineer to provide desk-side or remote end-user support and service request support. Support will