Additionally, they must ensure that unresolved calls are escalated to the appropriate stakeholders. Excellent Excellent communication skills in both English and Mandarin are essential for this position. KEY RESPONSIBILITIES: Handle incoming calls Manage incoming emails Handling incoming chats Make outbound calls Handle all inbound outbound customer interactions Answer incoming calls within Service Level Agreement Respond to emails customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational
skills in both English and Mandarin are essential. Face to Face Visits: Develop a call cycle plan for Visit all assigned clients within the specified call cycle period. Build strong relationships with clients Service Industry Additional Requirements: Excellent English and Mandarin communication skills Market Related
working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives Education: Essential: Grade 12 (Maths 50% and English 50%) Essential: B. Degree or Diploma (retail /
working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives Education: Essential: Grade 12 (Maths 50% and English 50%) Essential: B. Degree or Diploma (retail /
on status of environmental controls in the data centre. Assist with user account queries on the AS/400
manage remote consultants Sales Cultivate excellent agent, supplier & guest relationships Guide the team
vehicle § Passion for a career in audit § Fluent in English and Afrikaans Key Responsibilities will include:
communication skills & be fully conversant in English
communication skills & be fully conversant in English Computer literacy (Microsoft office programmes