satisfaction and promoting the successful adoption of technology solutions within the client base. This role primarily service, drive technology adoption, and proactively address client concerns to maintain high levels of client clients, acting as their trusted advisor for all technology-related matters. Understand clients' business business objectives, challenges, and technology requirements. Conduct regular meetings and check-ins with clients escalations. Technology Adoption and Client Success: Promote the adoption of technology solutions within
closing activities, including preparing journal entries and account reconciliations. Generate regular accounts audits by providing requested documentation and information. Implement and maintain internal controls and
editing, Excel for basic spreadsheets and data entry, and Outlook for email communication and scheduling
editing, Excel for basic spreadsheets and data entry, and Outlook for email communication and scheduling
general administrative tasks, including filing, data entry, and correspondence Requirements: Completed Matric Randburg – essential Strong Microsoft Excel – Advanced Level - essential Own vehicle with a valid driver's license
technical support engineers, and ensuring the highest level of customer support. Manage and lead a team of technical up-to-date with the latest industry trends and technologies Prepare and present reports on support team understanding of Networking and experience in Wireless Technology will be advantageous Knowledge of PLC programming and/or implementing special projects to improve the level of support offered by the entire Technical Support handle escalations. Can manage expectations at all levels of business. Manages multiple escalations simultaneously
are resolved within SLA and update incident information accurately in the company's ITSM. Contribute Nagios or PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing customer support role. Working knowledge of VoIP technology. Familiarity with network cabling, classification
development modules and work spans across platforms/technologies. The amount of exciting work that's lined up with an ability to synthesize large amounts of information efficiently Technical Competencies: Solid understanding preferable Experience in at least 3 of the following technologies: Oracle GoldenGate, Veridata, DIPC, GGCS, GG positions. Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals
technical support engineers, to ensure the highest level of customer solutions and support services. Manage Remain up to date with latest industry trends and technologies Prepare and present reports on support team understanding of Networking and experience in Wireless Technology will be advantageous Knowledge of PLC programming handle escalations. Can manage expectations at all levels of business. Manages multiple escalations simultaneously
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