We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for quesries or transactions Deal with First level of escalations and complaints Effectively manage the customers
We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for quesries or transactions Deal with First level of escalations and complaints Effectively manage the customers
resolve any escalated requests. Maintain a high degree of first-time resolution for support queries. Manage appropriately to customer requests, complaints, queries, requirements. Identify, document, and alert the calls, complaints, or requests. Assist with all queries that arise from other departments within Metacom
stakeholders, track and monitor, communicate progress and escalate key risks and issues.
stakeholders, track and monitor, communicate progress and escalate key risks and issues. Stakeholder Management -
and externally and as the primary contact for queries related to the product. Develop appropriately detailed