DESCRIPTION
To render an efficient debt collection service in order to meet Telkom's business objectives
Telkom Structure; Telkom Policies; Risk Management; Customer Care;
Administration; Computer Software;
Assertive;
Tolerant; Integrity; Proactive; Customer Focus; Team Player; Eager to learn; Confidential
OUTPUT 1
Retained Customers
SUB-OUTPUTS
Receive and analyze request
Receive and analyse calls
Process customer request as per RD cheque policy
leading courier service provider in Johannesburg, is looking for a motivated Courier/Express Sales Executive to attract new business and maintain existing customer relationships. Identify potential clients and or exceed sales targets. Provide excellent customer service and support to ensure client satisfaction Collaborate with the operations and customer service teams to ensure smooth service delivery and address any issues the company's services. Proven experience in sales, preferably within the courier or express logistics industry
Centurion, Pretoria: EXPRESS CASHIER Minimum Requirements: -Young, well presented and professional Afrikaans Centurion -To start as soon as possible Duties: -Express cashier duties for Retail Packaging company -Counter -Receive payment and issue receipts and change to customers. -Scan goods and ensure pricing is correct -Client WILL BE DELETED. The post Centurion, Pretoria: EXPRESS CASHIER appeared first on freerecruit.co.za .
We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST experience by being helpful and senseticve to othe Customers needs Deal with client enquireries via telephone(inbound escalations and complaints Effectively manage the customers expectations Matric or NQF level 4 / Grade 12 Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate
limited to the following:
Provide quality customer service within CRM:
Handle all face-to-face to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update relevant GPAA systems.
Provide Client liaison services within the office:
Respond to escalated issues/make recommendations with regards to ongoing service improvements and
maintain a high level of institutions.
Knowledge of GEPF products and services will be an advantage
Computer literacy
Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences products, elegant store aesthetics, and outstanding service. Duties and responsibilities: Ensure all online receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale
Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences products, elegant store aesthetics, and outstanding service. Duties and responsibilities: Ensure all online receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale
Customer Service Consultant - Western Cape A dynamic, vibrant and growing cosmetics business is looking for a Customer Service Consultant to join their Call Centre team. The main role of the Customer Service Certificate or equivalent 2 - 3 years' experience in customer service, CRMs, or related field Knowledge of CRM systems Goal-oriented with a focus on achieving targets Service Delivery and Member satisfaction should be your
CUSTOMER SERVICE REPRESENTATIVE - GERMAN SPEAKING - Remote We're on the lookout for enthusiastic individuals people, we want to hear from you Position: Customer Service Representative (6-month contract - Work from Giving feedback on processes and ideas to improve customer satisfaction Special tasks optional for experienced Experience of at least a year in a customer service or similarly customer centric position preferred (but passion for working with people and empathy for customers and co-workers alike, even when working under