hours (Helpdesk SLA report). Accurately log all field support and telephone tickets and close within 30 minutes
allocated Field Service Engineer as per appointment scheduled
North Team Admin Support:
department which are: Field Service, Hardware Implementation, Hardware Product Support, IFS system local
the allocated Field Service Engineer as per appointment scheduled North Team Admin Support: Transfer boot
the allocated Field Service Engineer as per appointment scheduled North Team Admin Support: Transfer boot
security and networking fields. Professional development and ongoing training. Supportive team environment and
Information Technology, or related field 5-10 years of experience in IT support and IT operations on a corporate
This Position is a Hybrid work from home position, Based at the ITS Head Office in Midrand for occasional meetings and events, as well as at customer sites during project delivery. This position reports to the CTO. The role provides for scoping, management, delivery and escalation support for techni