manage all customer contact and ensure that service levels are achieved. Key Responsibility Areas To respond friendly, supportive, helpful and timely manner to all customers who contact the NCC via telephone; To provide information; To resolve all queries at the first point of contact; To update all records and contact history
manage all customer contact and ensure that service levels are achieved. Key Responsibility Areas To respond friendly, supportive, helpful and timely manner to all customers who contact the NCC via telephone; To provide information; To resolve all queries at the first point of contact; To update all records and contact history
Acceptance Testing (UAT) processes. Ensure that all acceptance criteria are met in the designed and developed includes analyzing user interactions to identify areas where additional guidance is needed and updating Administration, Information Technology, or related field, a background in Software Development is highly
and vendors - Analyse data to identify trends and areas for improvement . Operations and Efficiency Improvement: supply chain management, exports or a related field. Advanced degree or professional certifications cross-functional teams and influence stakeholders at all levels. Proven project management skills with the
and vendors - Analyse data to identify trends and areas for improvement . Operations and Efficiency Improvement: supply chain management, exports or a related field. Advanced degree or professional certifications cross-functional teams and influence stakeholders at all levels. Proven project management skills with the
where necessary; and Full confidentiality in all areas is required. Core Competencies Strong Legal Knowledge;
where necessary; and Full confidentiality in all areas is required. Core Competencies Strong Legal Knowledge;
Senior Freight Manager will be responsible to oversee all aspects of freight operations, ensuring the efficient and enhance efficiency . Define strategy across all various procurement and sales teams. Negotiate bulk Management, Business Administration, or a related field. COMPETENCIES: Strategic thinker, with a focus on
Senior Freight Manager will be responsible to oversee all aspects of freight operations, ensuring the efficient and enhance efficiency . Define strategy across all various procurement and sales teams. Negotiate bulk Management, Business Administration, or a related field. COMPETENCIES: Strategic thinker, with a focus on
assistance.
Key Performance Areas include: