Responsibilities
Company Overview:
Dash BPO is a leading provider of Business Process Outsourcing (BPO) services specializing in
call center operations. We deliver high-quality customer support solutions to a diverse range of
clients across various industries.
Job
Job Description
The Senior Quality Analyst is responsible for overseeing and ensuring the integrity and consistency of quality processes and procedures across assigned accounts. This role involves leading quality initiatives, managing audits, and collaborating with various
As a Real-Time Analyst, you will work closely with Operations, monitor the incoming volume in the queues, report on daily attendance,
notify any deviations in real-time and ensure the compliance of the service levels goals to deliver consistent performance.
Floor manageme
Description Senior Claims Assessor required on Contract (12 months) in Midrand to be responsible in evaluating and processing Death, Critical illness, Disability and Incapacity claims with the primary responsibility to assess the validity of claims and ensure that they meet the stipulated criteria f
rate negotiable from R485 to R582 per hour.
offering a rate of R250 up to R350 per hour negotiable based on experience. E-mail
Description Retention and Collections Lead required for a 12 Month contract in Midrand. Responsible for establishing and managing the retention department and involves developing and executing effective strategies to optimize customer retention and manage collections processes from start to finish.
Charter
offering a contract rate of up to R400 Per Hour