Syntell Ltd.
Rondebosch
reporting directly to the General Manager: Revenue Systems and working closely with multiple Independent Contractors
Contractors, Clients and the broader Revenue Systems Business Unit. This mid- senior management position
technology-based environment for effective revenue systems and collections. Provide the General Manager with
plans and objectives for Operations. Ensure client systems and support always remain highly functional. Manage
customers Manage the end-to-end incident escalation process to resolution; in accordance with Customer Service
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Rondebosch
Market related
levels will enable you to:
People & Processes:
- Effectively maintaining company standards
issues;
- Save all documentation onto the policy management system.
Service delivery to ensure customer
and desired outputs within a specific functional process through ensuring compliance to policies, procedures
participate in the creation of new standards, control systems, and procedures to maintain service delivery.<
values;Share and transfer product, process and systems knowledge to colleagues;Collaborate
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Rondebosch
Market related
levels will enable you to:
People & Processes:
- Effectively maintaining company standards
issues;
- Save all documentation onto the policy management system.
Service delivery to ensure customer
and desired outputs within a specific functional process through ensuring compliance to policies, procedures
participate in the creation of new standards, control systems, and procedures to maintain service delivery.<
values;Share and transfer product, process and systems knowledge to colleagues;Collaborate
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Zeal Hr
Rondebosch
including financial reporting, budgeting, payroll processing, and tax compliance. Qualifications Strong knowledge
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Sd Recruitment Ltd
Rondebosch
complaints timeously. Producing effective quality systems management by : - Ensuring continuous improvement
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