to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's respecting, trusting and assisting each other. Working together as a team to improve service delivery Helpdesk Monitoring and delivering Service Desk outputs. Incident Management Assisting with Incident and Problem
with client representatives, service providers and other areas within Service Management
The Cash Desk Clerk is responsible for handling transactions at the cash desk, providing excellent customer customer service, and ensuring accurate cash handling. This role involves managing cash, processing payments and conversions. Customer Service: Greet customers warmly and provide assistance as needed. Answer customer regarding transactions, accounts, and other related services. Resolve customer complaints and issues in a professional cash desk. Administrative Tasks: Prepare and submit daily cash reports and documentation. Assist in the
via the telephone. Responsibilities: Technician Service Accurately allocate on site tickets to the relevant point of contact for customers seeking technical assistance over the phone or email. Perform remote troubleshooting Provide accurate information on IT products or services. Record events and problems and their resolution customer support, either telephonic or at the front desk. Always comply with PPE policy. Keep work areas software and hardware technical knowledge Customer Service Basic computer literacy especially in Microsoft
Job Summary:The Service Manager is responsible for overseeing and managing the service department within
exceptional service experiences.
Key Responsibilities:
Reference: JHB000115-KC-1 As a HR Officer, you will be responsible for a wide range of HR functions, and via hand delivered applications internally Assist with onboarding and orientation processes as needed needs and skills gap analysis for business and assist with the compiling of training budget/plan Plan ad-hoc refresher for employees and Line Managers Assist with reporting, analysis and submission of the meeting also using the same reports of appointments Assist with the compilation of EE and BBBEE info for Skills
hand delivered applications internally
and well spoken Office Assistant for a company based in the Midrand area to give office support to other reporting, secretarial duties as well as customer service. Requirements: Grade 12 Tertiary qualifications (Essential) Exposure to basic Accounting principles MS. Office Attention to Detail (Essential) Organised Other Telephone problems and record keeping of visits to office from IT company for accurate billing purposes. need to order Makro List for office, cleaning and kitchen supplies Service Calls: H/O and ASJ/Sterns x3
We are looking for Security Officers. Responsibilities – Adhering to principles & values. – Applying Relevant computer skills( Ms office &SACO) The post Security Officers appeared first on freerecruit
Requirements: