Job Description/Duties:
· Logging Support Calls on Manage Engine Service Desk (our ticketing system).
· Assisting Customers with First Line Support Issues on VSAT, Fibre, LTE, Wireless.
· Installations (Remote Support) if needed.
· Escalating Calls to Second Line Support or Vendor.
· reports etc.
· Adhering to our internal Support SLA.
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Experience
financial space are on the hunt for an Intermediate Front-end developer Work in dynamic teams with the latest equivalent IT Diploma. At least 3 years' experience as a Front-end Developer or a similar role working. 3 years
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