We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST experience by being helpful and senseticve to othe Customers needs Deal with client enquireries via telephone(inbound escalations and complaints Effectively manage the customers expectations Matric or NQF level 4 / Grade 12 Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate
Customer Service Consultant - Western Cape A dynamic, vibrant and growing cosmetics business is looking for a Customer Service Consultant to join their Call Centre team. The main role of the Customer Service Service Consultant is to play a pivotal role in enhancing member experience by acting as mentors and coaches received the order, send members details to an ICU consultant for them to follow up and assist Missing items contact details and full notes. Follow up with the Consultant for an invoice number Members without collection
The Customer Service Representative (Sales Support) will play a crucial role in assisting our International
providing top-notch support to our international customers. The ideal candidate will possess
strong
/>strong English communication skills, a customer-centric attitude, and the ability to handle
multiple
professionally to customer inquiries via phone, email, and live chat.
- Assist customers with product
quotes, processing orders,
and managing customer accounts.
- Coordinate with other departments
The Services Consultant role aims to provide holistic customer champion services to clients, focusing promptly and effectively. Customer Interaction Management: Handle customer requests, complaints, and Record Keeping: Maintain accurate records of all customer interactions, including details of issues reported consistently delivering a professional level of service and support. Team Support: Assist the team leader addressed promptly, and maintains a high standard of service delivery. Risk and Issue Communication: Take responsibility
Customer Service Consultant - Western Cape A dynamic, vibrant and growing cosmetics business is looking for a Customer Service Consultant to join their Call Centre team. The main role of the Customer Service Service Consultant is to play a pivotal role in enhancing member experience by acting as mentors and coaches received the order, send members details to an ICU consultant for them to follow up and assist Missing items contact details and full notes. Follow up with the Consultant for an invoice number Members without collection
Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience Digital Services & Solutions for clients across industries. IGT Solutions is a next-gen customer experience industries. Good Knowledge of business travel, services & value propositions Follow clear instructions resolve and process high volume customer enquiries delivering customer value at first point of contact and understand customer needs in order to provide a consistently high quality service Effectively promote
rooms, including weekly flower orders. Keep the frontline area and meeting rooms neat and tidy, ensuring including handling beverage orders, preparation, and service. Advise relevant stakeholders of client arrivals levels and consistently high levels of client service. Meeting and Conference Room Management Manage Monitor the office vehicle to ensure regular servicing, track petrol consumption, and ensure car wash & departure times and lunch hours between the frontline administrator and the YES candidate. Liaise with
Frontline Receptionist, Kuils River, Northern Suburbs. Frontline receptionist needed: Well groomed. Excellent
oversight of service delivery, to ensure the company receives high-quality products and services.
Manager, the Frontline receptionist ensures a smooth “greet and meet” of existing customers and staff. Performance Areas Frontline and first image of company Exceptional telephone manners and frontline elocution switchboard (SIEMANS) Outlook Excel Internal customer service skills Proficient in English / Afrikaans / Well-organized Highly energetic and productive Excellent customer manner, highly polished presence Grade 12 or equivalent switchboard (SIEMANS) Outlook Excel Internal customer service skills