Developing Training Programs Creating Processes and Procedures Updating Manuals and Materials Conducting
Conducting Training Sessions. Monitoring Training Effectiveness Upholding Customer Service Standards Enrolling
Maintain training records Needs Assessment: Conduct a thorough needs assessment to identify training needs
Program Design: Develop a detailed training plan outlining objectives, content, delivery methods
criteria for each training program.
Content Development: Create or curate training materials, including
from quote to finalising, including invoicing and travel documents
PERSONAL WORK EXPERIENCE REQUIRED:
The
ideally have traveled to Italy in order to sell in house products and attractions. Training will be provided this role. Must speak fluent Italian Ideally have traveled to Italy R20 000 - R25 000 CTC
position has just become available for an Intern Travel Consultant at our dynamic company. Deliver Flights, Accommodation, shuttle services, car hire, travel insurance and reservations for customers. Engage understand their travel preferences, interests, and budgetary requirements. Provide information on (but not limited to) travel, facilities and services, events and attractions, tours, travel routs and transportation attention to detail in all areas of your role. Provide excellent customer service throughout the booking
Client is looking for a Training Administrator, located in Sandton. Developing Training Programs Creating Processes Manuals and Materials Conducting Training Sessions. Monitoring Training Effectiveness Upholding Customer Maintain training records Needs Assessment: Conduct a thorough needs assessment to identify training needs performance data. Program Design: Develop a detailed training plan outlining objectives, content, delivery methods criteria for each training program. Content Development: Create or curate training materials, including
position has just become available for an Intern Travel Consultant at our dynamic company. Deliver Flights, Accommodation, shuttle services, car hire, travel insurance and reservations for customers. Engage understand their travel preferences, interests, and budgetary requirements. Provide information on (but not limited to) travel, facilities and services, events and attractions, tours, travel routs and transportation attention to detail in all areas of your role. Provide excellent customer service throughout the booking
attending all training sessions and site inspections where necessary. Analyse guest feedback and provide solutions satisfaction and thus positively impacting future travel. CANDIDATE PROFILE Qualification: Matric certificate certificate in Travel & Tourism/hospitality. Experience: Min 5 years’ experience at a Senior level level in Reservations. Experience in handling customer relationships and developing & promoting product product and services in the inbound travel industry. Computer Literate (Microsoft Office, email, Internet)
Our client is looking for a Customer Experience Specialist to oversee the customer operating and customer department. Support in marketing strategy by providing ideas based on customer analysis.
The Group Food Experience Manager is responsible for leading and managing a team of culinary professionals professionals to deliver exceptional food experiences for guests in camp. This role involves creating strategic strategic objectives, ensuring that the food experience is always up to date and relevant, showcasing local exceeding guests' expectations. The Group Food Experience Manager will act as a support to teams and individuals individuals to help them reach their full potential within Wilderness while driving the company's processes
ideally have traveled to Italy in order to sell in house products and attractions. Training will be provided this role. Must speak fluent Italian Ideally have traveled to Italy R20 000 - R25 000 CTC