Guest Service Agent Jobs in Stellenbosch, Western Cape

Guest Assistant

Franschhoek

 MR Monthly

/>Overview: We are looking for a Guest Assistant to join our clients esteemed wine estate offering luxurious 5-star guest experiences in a picturesque setting. As a Guest Assistant, you will be be an integral part of ensuring guests receive exceptional service and enjoy memorable experiences during br />

1. Guest Relations:

• Welcome guests upon arrival with warmth and respond promptly to guest inquiries and requests.
• Anticipate guest needs and proactively offer

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Customer Support Agent (ch1030)

Stellenbosch

already earned wages, is looking for Customer Support Agents.

The ideal candidate will be responsible responsible for providing exceptional customer service, resolving customer inquiries, and ensuring a high level

Customer Support Agent Stellenbosch, South Africa

 Capital H Staffing

Stellenbosch

Support Agents. The ideal candidate will be responsible for providing exceptional customer service, resolving Provide accurate information about products and services. Handle and resolve customer complaints in a professional customer support experience or experience as a client service representative. Strong phone contact handling skills

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Head Waiter

Stellenbosch

 MR Hourly

the waitstaff to ensure efficient and effective service.

• Greet
• Greet guests warmly and ensure they are seated promptly.
• Take orders and provide recommendations recommendations based on guest preferences and menu knowledge.
• Ensure that all guest requests and dietary

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Receptionist Stellenbosch

 Intellistaff

Stellenbosch

providing a warm and professional welcome to all guests. This role includes managing check-in and check-out addressing guest inquiries, and ensuring a seamless and pleasant experience for all guests. Key Responsibilities: Responsibilities: Guest Services: Greet and welcome guests with a friendly and professional demeanor. Perform information about hotel facilities, services, and local attractions. Handle guest inquiries, complaints, and requests requests promptly and courteously. Ensure guest satisfaction by addressing and resolving issues promptly

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Head Waiter Stellenbosch

 Intellistaff

Stellenbosch

ensuring that guests receive an exceptional dining experience. This includes managing the service team, coordinating high standards of service and cleanliness. The Head Waiter plays a key role in guest satisfaction by providing providing attentive, courteous, and professional service. Key Responsibilities: Team Leadership : Supervise effective service. Train and mentor new staff members, ensuring they understand and follow hotel service standards regular briefings with the service team to communicate daily specials, guest preferences, and other relevant

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Waiters

Franschhoek

 MR Monthly

of the estate, ensuring that every guest receives impeccable service and enjoys their visit. You will work Responsibilities:

• Greet and seat guests with a warm and friendly attitude.
• Present food and beverages to guests in a professional manner.
• Ensure that guests are satisfied with their
• Assist in preparing the dining area for service, including polishing glassware and silverware.
• Handle ensure smooth service.
• Stay informed about estate products and events to provide guests with accurate

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Receptionist

Stellenbosch

 MR Monthly

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Guest Services:

• Greet and welcome guests with a friendly and about hotel facilities, services, and local attractions.
• Handle guest inquiries, complaints, and requests promptly and courteously.
• Ensure guest satisfaction by addressing and resolving issues ensure rooms are ready for guests.
• Update and maintain accurate guest records in the hotel management
• Maximize room occupancy and promote hotel services and facilities.

Barman / Barista

Stellenbosch  MR Hourly

Customer Service:

• Greet and engage with guests in a friendly and professional recommendations based on guest preferences, and ensure guest satisfaction.
• Address guest complaints and sh Handling:

• Process guest payments accurately and efficiently.
• Handle
• Follow responsible alcohol service guidelines and check guest identification when necessary.
• Report efficient service.
• Assist with training new staff on drink preparation and customer service standards

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Waiter X2 - Hoseki Restaurant - Delaire Graff Estate

Stellenbosch

Restaurant is looking for a waiter to provide excellent service and to ensure great customer satisfaction. If you Responsibilities:

• Greet guests at assigned tables & ensure each guest has received a menu and wine table once guests have finished using them;
• Offers desserts & coffee to guests; upselling
• Bill upselling
• Bill the guest correctly;
• Ensure restaurant area, fixtures & fittings are clean communication skills;
• Strong customer service orientation and active listener;
• Attentive

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