ensure open communication lines between branches and Head Office. Responsible for recruitment, selection, a professional and friendly service to all internal and external customers at all times. Competencies: Certificate/Diploma in Micro Lending Frontline Service (NQF 4) (desirable) Experience: Micro finance industry
profitability. Monitor and analyse sales performance, customer behaviour, and market trends to identify opportunities product knowledge, customer service skills, and sales techniques. Customer Service: Ensure a high standard standard of customer service is maintained at all times. Resolve customer complaints and issues promptly management experience - Customer-focused with a passion for delivering outstanding service - Ability to work
profitability. Monitor and analyse sales performance, customer behaviour, and market trends to identify opportunities product knowledge, customer service skills, and sales techniques. Customer Service: Ensure a high standard standard of customer service is maintained at all times. Resolve customer complaints and issues promptly management experience - Customer-focused with a passion for delivering outstanding service - Ability to work
iOCO Infrastructure Services Invites You to Explore Possibilities.
We are seeking a Field
To ensure that the user is satisfied with the service provision
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding infrastructure solutions that tackle business challenges head-on. Here you get to partner with clients, helping
Operating Procedures
- Customer Service
- Consistent Increasing of Customer Base
REQUIREMENTS
effectively communicate with internal and external customers.
- Excellent computer proficiency (MS Office
product knowledge
- Be Pro-Active and customer services orientated.
- Self-motivated
- Team
aspects of dealership operations, including sales, service, parts, and finance departments, ensuring smooth maintaining high levels of customer satisfaction.
Standard Operating Procedures - Customer Service - Consistent Increasing of Customer Base REQUIREMENTS, SKILLS effectively communicate with internal and external customers. - Excellent computer proficiency (MS Office – and product knowledge - Be Pro-Active and customer services orientated. - Self-motivated - Team Player
Responsibilities include maintenance, safety enforcement, customer support, dosing assistance, problem-solving, relationship-building, procurement, service planning, and ensuring up-to-date SHE compliance. If you're Duties: Manage day to day interface with Sasol Customer representatives. Foster strong relationships with basis. Prepare monthly quotes for chemicals and services and secure purchase orders timeously. Forward on all proposals to ensure conversion to sales. Service water management clients dedicated to each Representative
Responsibilities include maintenance, safety enforcement, customer support, dosing assistance, problem-solving, relationship-building, procurement, service planning, and ensuring up-to-date SHE compliance. If you're Duties: Manage day to day interface with Sasol Customer representatives. Foster strong relationships with basis. Prepare monthly quotes for chemicals and services and secure purchase orders timeously. Forward on all proposals to ensure conversion to sales. Service water management clients dedicated to each Representative
aspects of dealership operations, including sales, service, parts, and finance departments, ensuring smooth profitability while maintaining high levels of customer satisfaction. Customer Relationship Management: Build and maintain strong relationships with customers, ensuring a premium customer experience that aligns with our deep understanding of the automotive market and customer preferences. Financial Expertise: Proficiency with the ability to build relationships with customers, staff, and stakeholders. Problem-Solving: Strong