provide input on knowledge sharing sessions to key stakeholders. Collaborate closely with cross-functional teams teams, IT Professionals and stakeholders to ensure service quality and align IT services with business expert (SME) on ITSM related topics: ITSM processes, foundation data, governance, and measurements. Creating updating, and maintaining knowledge articles related to key topics included in the scope of services issues to ensure service standards. Supporting IT governance and audit requirements to maintain compliance
provide input on knowledge sharing sessions to key stakeholders.
and reports on Service Now platform Align with stakeholders to deliver them their desired reports Use your your Service Now experience to exercise governance on the reporting developments. Test and deploy your
reports on Service Now platform
Contract until December 2026 EXPERIENCE: 4-6 Years related working experience. COMMENCEMENT: As soon as possible Infrastructure Operations IT Process Steering IT Process Governance Data Analysis The ability to analyse and visualise understanding Ability to collaborate with a variety of stakeholders & customers at different organisational Support with the Planning, conducting and after care related to TLM activities. Support with the documentation Maintenance of customer base data. Engage with stakeholders of TLM Crisis Management and Emergency Management
"Deliver & Operate IT Technology" and "Manage IT Governance" Controls the measurement and communication of
functionality to assist other developers and stakeholders. If you are a motivated individual with the
functionality to assist other developers and stakeholders. If you are a motivated individual
with Feature Teams of other IAM products with Stakeholders/ requestors of other PRIMES with clients Essential
security as a first-class citizen Work closely with stakeholders and development teams in constantly improving