customers: Analyse recurring incidents on the service desk and solve through interaction with key stakeholders support with process owners • Contribute to the Help Desk knowledge base, Add quality articles relating
and prepare same, then forward to National Damage Admin Supervisor Settlement Assess merits of the case
and prepare same, then forward to National Damage Admin Supervisor Settlement Assess merits of the case
ensure actions are workable collect any problems and help through the head office with countermeasures to
Delegates fully and creates opportunities which help others to develop their potential. Identifies inequalities