Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose As an ISP Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be
customer support, either telephonic or at the front desk. Always comply with PPE policy. Keep work areas
solutions tailored to their needs. We focus on helping you reach your personal and professional goals trained and specialised recruiters. We focus on helping you reach your personal and professional goals
Experience & Qualification Minimum of 5 years' help desk experience Knowledge of computer hardware. Ability various devices with more complex configurations. Helpful nature with the ability to communicate with clients mentor more junior staff in the team. Microsoft Office Applications. Microsoft Operating Systems. Network
Provide data, reporting and insights on service desk trends, informing strategies for improvement. - /BSc Degree. - 3 years' experience in providing help desk support. Competencies and Skills - Advanced troubleshooting
motivated and customer-oriented Service Desk Agents X3 to join our dynamic team at iOCO ul>
Why work for us?
If head-on. Here you get to partner with clients, helping them conquer their business Goliaths while they
resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and Technical Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with Incident Service Now are resolved remotely within the back-office's service level agreement. Ensuring that incidents
pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main Monitor office supplies and place orders when necessary Keep updated records and files Monitor office expenses experience as front desk representative, agent or relevant position Familiarity with office machines (e.g. fax, printer etc.) Knowledge of office management and basic bookkeeping Proficient in English (oral (oral and written) Excellent knowledge of MS Office (especially Excel and Word) Strong communication and people
Front Desk Clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will managing the switchboard, and maintaining the office budget. Your central goal is to provide our clients them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the Track and order office equipment and supplies. Maintain records and files. Oversee the office budget. Requirements: experience in a similar role. Good understanding of office administration and basic bookkeeping practices
We are looking for a Service Desk Manager to support Application Support teams across high-energy achiever, leader, and planner. The Service Desk Manager will be a single point for escalation and standard operating procedure model for the Service Desk.
What you’ll do: