hardware and other devices Ability to learn and support third party applications. Knowledge of computer processes Administrative Process Minimum of 5 years' help desk experience Knowledge of computer hardware. Ability various devices with more complex configurations. Helpful nature with the ability to communicate with clients Problem solver with the ability to mentor more junior staff in the team. Microsoft Office Applications. Microsoft
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Job Title: Temporary Receptionist in the Southern Suburbs Region Job Description: We are seeking a reliable and professional Temporary Receptionist to cover for permanent employees who are out sick or on leave. The ideal candidate will be responsible for handling all reception duties and maintaining
requests, incidents & problems as the next Service Desk Supervisor sought by a dynamic Internet Service Manage and coordinate urgent and complicated support issues. Act as escalation point for all requests coach and mentor Service Desk staff including career development. Oversee staff activities. Build/Obtain material for Support staff. As needed, schedule employee's times and provide backup support. Interact with strategies for improvement. Work to make Service Desk the single source of truth and service delivery
such as service desk, desktop support, network support, etc.
We are looking to hire an Onsite Support Technician who will play a crucial role smooth operation of IT systems and providing timely support to end users, contributing to the overall efficiency i>Desktop Support (Minimum 1 year+ experience)
Minimum requirements:
Purpose: To take enquiries from customers, both internal and external and expedite these to the benefit of the branch and the Group. Functions Effective and efficient customer contact extracting the needs of the customer. Making accurate legible written notes of the customer, his needs and the time