competition (pricing, products, new products) Resolve customer complaints (investigate and suggest solutions)
queries) Attend to all customer enquiries and resolve within 4 hours Ensure that documents captured for
Work with business partners as project owner to resolve day to day engineering/site related issues. Monitor
applications and interfaces. Analyse, diagnose and resolve errors related to applications and services. Collaborate teams Be on standby for production deployments and resolve issues that may arise. Investigate production errors
equipment, running diagnostics, as well as training new hires. You should ensure projects are completed on time
Monitor construction progress across all projects Resolve engineering queries BSc, BEng/BTech/ BEng Tech
and directs programming activities, manages and resolves network performance and capacity issues; analyzes performance, directs members of the project team, resolves difficult and complex technology issues and ensures
Assess work/materials/items/parts required to resolve problem. • Plans and prepares for anticipated service
Assess work/materials/items/parts required to resolve problem. • Plans and prepares for anticipated service
organisation. • Performs investigations into and resolve customer complaints to ensure a positive image