JOB PURPOSE: To provide leadership, management, and support to the Operations Teams to ensure the execution Good understanding of business functions such as HR, Finance, Marketing etc. • Working knowledge of data targets are met by empowering, motivating and developing an operational team to achieve desired results efficiently and effectively, demonstrating great leadership and a passion for service and sales delivery management of call centre resources. • Coaching, developing, motivating and retaining staff and coordinating
satisfaction, cost reduction and revenue growth. Develop reports and analytics to drive project improvements Management experience Proven experience in a leadership position. Proven experience in financial management support amongst a wide range of stakeholders. Leadership skills Financial report analysis skills Critical lateral thinker. Highly motivated, goal orientated. Leadership qualities Independent and works to deadlines
specialising in sales, marketing, training, development and brand activations. Thus, the success and while gaining experience, advanced knowledge, leadership skills and abilities to grow as a person in the
information submitted by the team. Training, growth, development, and overall wellness of team. Provide regular