Our award winning client travels to every continent in the World and provide our guests with an experience that is second to none. The Workforce team helps to maintain an excellent experience for our guests by engaging with team members to optimize the performance of the clients Contact Centers. •
reservations function, delivering through a team of specialists who book rooms and conferences for our client
specific targets for individual products Conduct training with retail staff on listed lines as well as any
specific targets for individual products Conduct training with retail staff on listed lines as well as any
handbook, hotel policies and procedures, coaching, training, and correcting where needed.
As part of scheduling, assigning nightly work, conducting training, counselling and evaluations, and delivering recognition
regular guest service, menu, sales, and standards training with staff so that they can offer world-class