customer satisfaction through timely and efficient service. KPIs: Inventory Accuracy Maintain 99% inventory of 95% or higher through timely and efficient service. 95% or higher customer satisfaction Inventory customs clearance Training and Development Ensure all bond store staff are trained and aware of SARS regulations and company procedures. 100% staff training compliance Audit Results Achieve a satisfactory and external audits. Satisfactory audit results Service Level Agreements (SLAs) Meet or exceed SLAs with
customer satisfaction through timely and efficient service. KPIs: Inventory Accuracy Maintain 99% inventory of 95% or higher through timely and efficient service. 95% or higher customer satisfaction Inventory customs clearance Training and Development Ensure all bond store staff are trained and aware of SARS regulations and company procedures. 100% staff training compliance Audit Results Achieve a satisfactory and external audits. Satisfactory audit results Service Level Agreements (SLAs) Meet or exceed SLAs with
resolution while providing an all-round superior service and excellent employee experience Responsible for others: Talent Acquisition Employee Relations Training and Development Performance and Transformation of relevant self-service options Maintain employee data and reporting Adhere to service level agreements negotiable) Good MS Office (Excel) skills Customer service / user experience passion Continuous improvement resolution while providing an all-round superior service and excellent employee experience Responsible for
resolution while providing an all-round superior service and excellent employee experience Responsible for others: Talent Acquisition Employee Relations Training and Development Performance and Transformation of relevant self-service options Maintain employee data and reporting Adhere to service level agreements negotiable) Good MS Office (Excel) skills Customer service / user experience passion Continuous improvement resolution while providing an all-round superior service and excellent employee experience Responsible for
ial media management of company
ES:
cooperation and commitment DUTIES: Carries out routine services on conveyor belts. Carries out conveyor belts idler rollers and scrapers. Carries out routine services on oil and air filters, breaks and other systems systems in plant and vehicles. Caries out services and repairs on simple mono pumps, valves' and baling equipment Assists Mechanical Artisan on major jobs' repair and services as and required. Cleans and keeps work areas clean
and individual coaching Design and implement training sessions with Coaches and Strength and Conditioning
individual coaching
online customer Maintains high levels of internal service Takes responsibility within the department to professionally professionally manage all external customer service queries until the query is resolved and closed to to the customer's satisfaction Ensures customer service tickets are actively managed and resolved timeously Continuously seeks ways of improving levels of service Ensures the brand image / identity is maintained solutions to challenges faced when assisting customer services teams Performs a key role in contributing to the