needs Deal with client enquireries via telephone(inbound and outbound), email and web-chat First contact Tertiary advantageous Experience ( 6 months) in Inbound / Outbound customer service contact centre role
needs Deal with client enquireries via telephone(inbound and outbound), email and web-chat First contact Tertiary advantageous Experience ( 6 months) in Inbound / Outbound customer service contact centre role
alert the supervisor of any trends in customer calls, complaints, or requests. Assist with all queries Minimum 3 years in an Internet Service provider call center environment. A strong understanding of Wireless
marketing-qualified leads, by converting site traffic through calls-to-action, landing pages, and lead generation content