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Inbound Call Centre Jobs Training Provided Jobs in Randburg, Gauteng

Jobs 1-10 of 110

M-kopa Contact Centre Agent

Randburg  Negotiable

and technical service enquiries through inbound calls and provide end-to-end service.

Main resolved.


  • Ensure that the customers are called and the resolution is confirmed before queries little supervision
  • Contact Centre skills training
  • Call handling skills
  • Telephone months experience in an Outbound sales Contact Centre environment;
  • EDUCATION, QUALIFICATIONS


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    Vodacom Prepaid : Contact Centre Agents

    Randburg  Negotiable

    and providing them with excellent service. It is imperative that accurate information is provided to the the customer and that calls which cannot be resolved are escalated to correct stakeholders.

    Main Responsibilities:

    • Answering inbound calls timeously.
    • Be professional and polite and procedures.
    • Providing relevant information to ensure First Call Resolution.
    • Effectively


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    Store Manager - Clicks Valley Centre

     Clicks Group LimitedRandburg

    working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives


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    Sassa - Customer Service Agents (dl)

    Randburg  Negotiable

    imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated limited to):

    • Answering inbound calls timeously.
    • Be professional and polite and procedures.
    • Providing relevant information to ensure First Call Resolution.
    • Effectively a customer service industry
    • Previous call centre experience
    • Fluent in English and another


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    Dialer Administrator Randburg

     Credit Solutions Services Randburg

    dialler and telephony systems within the call centre to optimise call campaigns and Agent productivity Changing Manager and Supervisor when required • Monitor Inbound calls received from SMS's, adjust dial speeds accordingly 3 years working experience in Call Centre on Predictive diallers, Call Logging and Telephony systems systems • Telephony • Reporting • Call Logging • Analytical Skills • Computer Literacy • Planning and organising


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    Outbound Sales : Agent

    Randburg  Negotiable

    meeting and exceeding monthly sales targets through inbound and outbound telephonic selling.

    You will responsibilities:

    • Conduct outbound calls and sell telephonic devices and accessories.
    • Will to sell high volumes of policies whilst ensuring call of high quality
    • Ability to handle complaints


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    Retention Consultant Randburg

     TrackerRandburg

    Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of retention criteria and loss ratios in order to provide an improved customer experience and retain the full qualifications advantage Previous contact Centre experience in a sales or retention environment


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    Retention Consultant X 11 Positions

     TrackerRandburg

    Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of retention criteria and loss ratios in order to provide an improved customer experience and retain the full qualifications advantage Previous contact Centre experience in a sales or retention environment


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    Uk Campaign : Sales Agent

    Randburg  Negotiable

    responsibilities:

    • Make outbound calls in a professional and timely manner.
    • Build is exceptional.
    • Think on your feet to provide solutions to challenges faced by the client.
    • You p>

    Mechanic Qualified Randburg

     Afrizan People Intelligence LtdRandburg

    incoming calls and emails from clients regarding technical issues and authorization requests Provide expert authorizations in the company database Liaise with service providers, mechanics, and other stakeholders to ensure timely well as relevant industry regulations Provide regular reports on call center activities, issues resolved resolved, and outstanding matters Assist in training and mentoring junior staff members Mechanical/Automotive fleet management industry Previous experience in a call center environment is highly advantageous Strong


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    Average Annual Salary

    for Inbound Call Centre Jobs Training Provided jobs in Randburg, Gauteng
    R 518,880