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Collaborate on developing e-commerce customer experience and operational plan to support business objectives Analyse data and performance of e-commerce customer experience to draw performance insights, identify gaps and orchestration & improvement Manage online customer experience optimising for sales and customer sentiment, standards based on industry accepted customer experience metrics Operational responsibilities: Understanding Analytical skills to quickly assess rifts in experience Uploading plans, CE's, PO's, invoices, vouchers
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and team performance. Operations: Monitor inbound and outbound calls and email responses Provide actionable procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions People Management: Manage and lead the Contact Centre team Identify areas of development Coach and manage relevant equivalent qualification Experience: 3-5 years experience in Call Centre or Customer Relationship Management
415584 - TECHNICAL INTERNAL SALES SPECIALIST (PUMP EXPERIENCE) Employer Description Leading distributors of pumps Job Description EXPERIENCE IN PUMPS SALES ESSENTIAL Must have solid experience selling a complete Matric Diploma/Certificate Skills 3- 5 years experience in Sales of pumps Intermediate Excel skills Strong
Pharmacist (2 years of RA dossier compilation experience) to join their team. Compile and submit new product years Regulatory Affairs experience in pharmaceutical industry . Experience working with SAHPRA and other Africa. Excellent spoken and written English . Experience submitting eCTD – good computer literacy skills simultaneously. Strong communication skills – experience in liaising with Business Managers, Quality Assurance be based on specific years of experience, specific regulatory experience, and specific qualifications
not yet accepted
Technical Call Centre & General Admin:
Receive breakdown
breakdown reports from customer and log the call with the relevant regional team
Immediately create
correct Technical division
Experience Required:
A Grade 12 certificate
certificate is the minimum requirement
Previous experience would be beneficial, not a requirement
Syspro
least 1 - 3 years’ experience in a logistics company, similar role. You should have sound knowledge of inbound and outbound distribution procedures and as well
Technical Call Centre & General Admin: Receive breakdown reports from customer and log the call with the division Experience Required: A Grade 12 certificate is the minimum requirement Previous experience would
Technical Call Centre & General Admin: Receive breakdown reports from customer and log the call with the division Experience Required: A Grade 12 certificate is the minimum requirement Previous experience would
Using a variety of technical tools to enable First Call Resolution (FCR) in the online space – Informix proactive Identification and remedy of User/Customer experience issues within the digital space using analytical Digital platforms as well as call centres and CEO's Office. Identify top service call drivers and draft suggested on boarding initiatives with customer contact centres Identify potential service improvement tools and or Diploma in an IT related field or 2 years experience in an IT related field Good understanding of