responding to inbound queries via voice and email correspondence. Handling and resolving Customer queries. dealing with Customer queries.
experience in SAP R/3 Inbound Logistics processes and set up as a functional IT consultant (process design design, customizing and specifications for enhancements and new processes)
E-commerce Inbound Manager
Our client is looking for a dynamic E-commerce Inbound Manager
self-driven and detail-oriented E-commerce Inbound Manager to join their team in the Midrand
The E-commerce Inbound Manager will:
Position: E-commerce Inbound Manager Our client is looking for a dynamic E-commerce Inbound Manager to join seeking a self-driven and detail-oriented E-commerce Inbound Manager to join their team in the Midrand warehouse for this role. The E-commerce Inbound Manager will: oversee stock inbound processes conduct incoming inspections control operations manage the warehouse team and inbound drivers liaise with the procurement team develop client emphasizes a commitment to excellence and customer satisfaction in every decision, process, and task
The Technical Servicing Administrator will be responsible for processing all admin for the (KAM) Emergency
/>Process quotations received from the Field Service Engineer
Ensure correct pricing quoted per
prices for parts if required
Follow up with customers on quotes sent and not yet accepted
Technical
reports from customer and log the call with the Technical Supervisor to allocate a Field Service Engineer
if no response/feedback received
Monthly service planning with the Technical team and sub-distributors
Technical / Servicing Administrator who will manage the administration for the Field Service Engineers Engineers and liaise directly with customers. The Technical Servicing Administrator will be responsible for processing Quotes: Process quotations received from the Field Service Engineer Ensure correct pricing quoted per modality selling prices for parts if required Follow up with customers on quotes sent and not yet accepted Technical reports from customer and log the call with the Technical Supervisor to allocate a Field Service Engineer
Position: E-commerce Inbound Manager Our client is looking for a dynamic E-commerce Inbound Manager to join seeking a self-driven and detail-oriented E-commerce Inbound Manager to join their team in the Midrand warehouse for this role. The E-commerce Inbound Manager will: oversee stock inbound processes conduct incoming inspections control operations manage the warehouse team and inbound drivers liaise with the procurement team develop client emphasizes a commitment to excellence and customer satisfaction in every decision, process, and task
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their qualifications (degrees/ diplomas) for an in-service training in the various occupations mentioned below: Ms Office) Strong administration skills Client Service orientation Ability to work in and as part of a
Technical / Servicing Administrator who will manage the administration for the Field Service Engineers Engineers and liaise directly with customers. The Technical Servicing Administrator will be responsible for processing Quotes: Process quotations received from the Field Service Engineer Ensure correct pricing quoted per modality selling prices for parts if required Follow up with customers on quotes sent and not yet accepted Technical reports from customer and log the call with the Technical Supervisor to allocate a Field Service Engineer