the given timeslot
- Oversee the allocated Inbound Clerks functions.
- Meet monthly budget (Volume
Requirements:
Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences products, elegant store aesthetics, and outstanding service. Duties and responsibilities: Ensure all online receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale
Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences products, elegant store aesthetics, and outstanding service. Duties and responsibilities: Ensure all online receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale
Process bookings and send booking confirmation to customers.
- Follow up on Quotes to fill up under utilised
prior to container collection.
- Receive all required shipping documents:
Shipping instruction
- Prepare required trade documents (EG CNCA for Luanda)
- Invoice customers
- Process
Reference: KZN000438-KK-1 EXPORT CUSTOMER SERVICE AGENT DURBAN - KZN To control and manage the entire Process bookings and send booking confirmation to customers. - Follow up on Quotes to fill up under utilised line prior to container collection. - Receive all required shipping documents: Shipping instruction / Bill instruction - Prepare required trade documents (EG CNCA for Luanda) - Invoice customers - Process creditor
Our client is looking for a Customer Service Administrator to manage customer queries and complaints. Main toward customers at all times. Responding promptly to customer queries. Communicating with customers through email and telephone. Acknowledging and resolving customer complaints. Processing orders, forms, applications applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints coordinating with other departments as necessary. Requirements: Grade 12. Previous experience in a similar
Requirements:
logistics industry, currently seeks your Exports Customer Service experience to control and manage the entire entire file process for their trades. Requirements: Matric essential. Degree or Diploma in Supply Chain or Process bookings and send booking confirmation to customers. Follow up on quotes to fill up under utilised line prior to container collection. Receive all required shipping documents: Shipping instruction / Bill shipping line's shipping instruction. Prepare required trade documents (e.g. CNCA for Luanda). Process