Deal with client enquireries via telephone(inbound and outbound), email and web-chat First contact resolutions Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate
Deal with client enquireries via telephone(inbound and outbound), email and web-chat First contact resolutions Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate
candidates with a technical background in our support centre to provide online and telephonic service and support alert the supervisor of any trends in customer calls, complaints, or requests. Assist with all queries Minimum 3 years in an Internet Service provider call center environment. A strong understanding of Wireless
The key to this has been to put consumers at the centre of digital journeys and build what works for them
marketing-qualified leads, by converting site traffic through calls-to-action, landing pages, and lead generation content