style="text-align:center">Customer Service Agents
Based service and technical service enquiries through inbound calls and provide end-to-end service.
Main
to work with little supervision EDUCATION, QUALIFICATIONS
of Position:
The Customer Service Agent is responsible to effectively assist customers with not limited to):
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) to agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
service to their clients – is eagerly looking for a Centre Compliance Specialist to join our team and help regulatory adherence and ethical conduct. As a Centre Compliance Specialist, you will play a crucial
company based in the Midrand area to give office support to other staff members, data capturing, reporting
remotely and telephonically. IT Desktop and Technical Support Investigating desktop related incidents. Working Desktop and Technical Support services Providing workstations related support for Absa retail as well improve service delivery Helpdesk Support Providing remote support to all Absa users utilising the given reporting re-occurring errors/problems to the relevant support parties. Identifying and reflecting in Service re-assigning incidents to the x64 / regional desktop support team for assistance. Identifying and reflecting
searching for skilled and accomplished Property Sales Agents who possess strong professional acumen. These individuals sellers with potential buyers. As a Property Sales Agent, your responsibilities will include effectively Matriculation • Previous experience as a Real Estate Agent is advantageous • Possession of a valid driver's
We're looking for a mature and confident individual, who is able to hold their own, to join a prominent South African Car Rental Company at their Sandton Branch. You'll be responsible for managing rental bookings, overseeing confirmations, handling agreements, facilitating vehicle handovers
searching for skilled and accomplished Property Sales Agents who possess strong professional acumen. These individuals sellers with potential buyers. As a Property Sales Agent, your responsibilities will include effectively Matriculation • Previous experience as a Real Estate Agent is advantageous • Possession of a valid driver's
your knowledge, investigative and problem solving support skills. To keep customers regularly updated through post held To maintain an up-to-date knowledge of supported applications and developments To take an active with online retail business and eCommerce systems support • Experience working with SOAP requests and responses