Duties and responsibilities 
- Logging and tracking of incidents and requests. 
- Perform initial investigation, assign ticket priorities and follow each ticket through to 
resolution and ticket closure. 
- Analyse incidents to determine problems and driving the 
                                    
Reference: JHB000600-Maseg-1 Our Client in Property is looking for an Application Helpdesk Support individual, to provide first line application support to users in an efficient and accurate manner. Duties and responsibilities - Logging and tracking of incidents and requests. - Perform initial inves